Terms and Conditions

Delivery Term

We ship our products from the Netherlands and strive to deliver your order as quickly as possible. Below is an overview of our delivery times:

Delivery Within the Netherlands:

Standard Delivery: Within 3 working days
Pre-order Delivery: When you place a pre-order, the product will be shipped within 3 working days after the release date.

Delivery Outside the Netherlands:

Standard Delivery: Within 5-10 working days
Pre-order Delivery: When you place a pre-order, the product will be shipped within 3 working days after the release date.

Delayed Delivery: While we aim to deliver all orders within the specified timeframes, unexpected delays may occasionally occur. If your order takes longer than the expected delivery time, we recommend contacting us.

Contact Information: For questions regarding your delivery or to check the status of your order, please contact us using the following contact details: info@oldfashionedluxury.com.

Privacy Policy

Welcome to the privacy policy of Old Fashioned Luxury. Below you will find important information about how we collect, use, and protect your personal data when you visit our website and use our services.

Collected Data

Personal Identification Information: We may collect personal identification information such as your name, address, phone number, and email address when you voluntarily contact us or make a purchase.
Payment Information: When processing payments, we collect information such as credit card details, bank account numbers, and billing information. This information is securely processed via secure payment gateways and is not stored on our servers.
Usage Data: We automatically collect information about your device and your use of our website, such as your IP address, browser type, referring pages, visited pages, and the date and time of each visit.

Use of Data

We use the collected data for the following purposes:
Processing your orders and delivering products.
Communicating with you about your orders, inquiries, and requests.
Improving our website and services based on analytical data.
Compliance with legal obligations and regulations.

Data Protection

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. We use secure servers and encrypted communication to ensure the safety of your data.

Sharing of Data

We only share your personal data with third parties as necessary for payment processing, order delivery, and to comply with legal obligations.

Your Rights

You have the right to:
Access your personal data that we have collected.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal retention periods.
Object to the processing of your data for direct marketing purposes.

Cookies

Our website uses cookies to enhance your user experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, refusing cookies may affect the functionality of our website.

Changes to the Privacy Policy

Old Fashioned Luxury reserves the right to change this privacy policy at any time. Changes take effect as soon as they are posted on our website.

Contact

For questions about our privacy policy or to exercise your rights, please contact us via: info@oldfashionedluxury.com.

Return & Warranty Policy

At Old Fashioned Luxury, we value your satisfaction with our premium products. Below, you will find detailed information about our warranty coverage for different product categories and the conditions under which the warranty applies.

Watch Rolls

Covered by Warranty: Rupture of side seams, lock buttons detaching, detachment of parts holding the watch cushions.
Customer Responsibility: Deformation from improper cleaning, stains, damage from non-original cushions.

Watch Cases

Covered by Warranty: Breakage of side seams.
Customer Responsibility: Damage from oversize watches, deformation from improper cleaning.

Watch Stands

Covered by Warranty:

• The stand rod detaches easily from the base.

Conditions Under Customer Responsibility:

• Wear and tear on the cushions or stone is not covered by warranty.

Warranty Coverage Details

Our warranty covers manufacturing defects for 24 months from the date of purchase. For claims, contact us with proof of purchase.

Return Policy

We accept returns within 30 days. The product must be in its original condition, and the customer is responsible for return shipping unless it’s a defect covered by the warranty.

Contact us at our contact page to initiate a return or warranty claim.

Contact

If you have any questions, feel free to reach out to us via email at info@oldfashionedluxury.com.